Quality Management System -(QMS)

Course Objectives

Upon completion of the course participants will be able to:

- Explain overview of ISO 9001:2008 and ISO 9001:2015

- Explain the relationship between management processes, continual improvement and the implications for auditors

- Review how audits can be used as a tool for the maintenance and improvement of management systems

- Explain and apply the audit principles

- Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal QMS audit, in accordance with ISO 19011

- Identify the documents to be reviewed and information to be obtained from the audit

- Demonstrate how to conduct and control audits

- Describe the purpose and typical content of Corrective Action Requests (CARs)

- Describe the purpose of closing meetings

- Describe the preparation of audit reports

- Identify the types of evidence that may be required to demonstrate effective implementation of corrective action

- Appreciate the steps necessary to follow-up and close out corrective actions

- Describe the personal attributes and competence of auditors

Course Contents

- Overview of ISO 9001:2008 and ISO 9001:2015

- QMS and ISO 9000 Series

- Audit for Continual Improvement

- Document Review

- Internal Audit Process

- Audit report and Follow up

Who should attend

General public especially Secondary school students/College graduates who aspires to be QMS internal Auditors

Inspectors(Flight, Aerodrome, maintenance, Air Traffic Control) to broaden their understanding

All other aviation personnel (airlines, ground handling, flight engineering and ATC) to broaden their understanding

Duration

1 Week