Annex 14 Aerodromes | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Gain knowledge and skills on the planning and design of aerodromes and their operations. - Recognize ICAO Annex 14 (Aerodromes) and related Standards and Recommended Practices (SARPs). Course Contents - Course Introduction - Aerodrome data - Physical characteristics - Obstacle restriction and removal - Visual aids for navigation - Visual aids for denoting obstacles - Visual aids for denoting restricted use areas - Electrical systems - Aerodrome operational services, equipment and installations - Aerodrome maintenance - Introduction to heliport operations Who should attend This course is beneficial to personnel involved in the regulation, design, development and certification of airports from civil aviation administrations and airport authorities as follows; Duty Managers, Airport Operations and Safety personnel. Safety and Compliance Managers. Airport Planners, Designers and civil engineers. Airport operations managers. CAA aerodrome inspectors. Aerodrome auditors. Airport Operators Duration 3 Weeks |
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Apron Management | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Describe Aircraft Marshalling Services - Apply aircraft parking rules safely - Disseminate movement information to operators - Maintain Apron Safety and Security - Record Airport Traffic Data - Lead Van Services Course Contents - Airport Operations - Aircraft Marshalling - ICAO, Air Law and Rules of the Air - Aircraft Recognition and Principles of Flight - Air Traffic Management - Communication Procedures - Aeronautical Information Services - Introduction to Air Transport Statistics - Aviation Security Awareness - Aviation Meteorology Awareness - Rescue and Fire Fighting Services Awareness - Introduction to Safety Management System - Introduction to Customer Service - Apron Management Practical Who should attend General public especially Secondary school students who aspires to be aircraft marshallers Employees who renders aircraft marshalling services to Airports Employees starting a career in marshalling of aircraft positions Inspectors (Flight, Aerodrome, maintenance, Air Traffic Control) to broaden their understanding All airport / Aerodrome operator and aircraft personnel requiring a broader understanding. All other aviation personnel who want to get a broader introduction to aircraft marshalling issues All other aviation personnel (airlines, ground handling, flight engineering and ATC) to broaden their understanding. Duration 4 Weeks |
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Basic Airport Operations | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Describe activities conducted at the airport - Describe decision making based on rules from Aerodrome Manual. - Disseminate movement information to operators - Reduce the effects of emergency, in respect of saving lives and maintenance of aircraft operation - Describe Airport services that are provided in simplified and harmonized way - Describe how to maintain Airport Safety and Security - Explain how to handle VIP Course Contents - Airport Operations - Aircraft Marshalling - ICAO, Air Law and Rules of the Air - Aircraft Recognition and Principles of Flight - Air Traffic Management - Communication Procedures - Aeronautical Information Services - Introduction to Air Transport Statistics - Aviation Security Awareness - Aviation Meteorology Awareness - Rescue and Fire Fighting Services Awareness - Introduction to Safety Management System - Introduction to Customer Service - Airport Operations Practical Who should attend General public especially Secondary school students/College graduates who aspires to be Airports operation experts(Airport attendants, Airports operation officer, Aircraft marshallers) Employees starting a career in an airport operations positions Inspectors(Flight, Aerodrome, maintenance, Air Traffic Control) to broaden their understanding All airport / Aerodrome operator and aircraft personnel requiring a broader understanding. All other aviation personnel who want to get a broader introduction to airport operations. All other aviation personnel (airlines, ground handling, flight engineering and ATC) to broaden their understanding. Duration 4 Weeks
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Basic Computer Applications | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Develop a clear understanding of computing terms and concepts - Develop proficiency in the use of a variety of computer hardware and software tools - Demonstrate basic computer competency related to creating and managing files and folders - Develop skills in communicating ideas and information to different audiences using web browsers Course Contents - Introduction to Computer - Microsoft word - Microsoft Excel - Microsoft Power point - Microsoft Publisher - Internet and Email Who should attend General public especially Secondary school students who aspires to be computer literate Aviation personnel with little or no ICT knowledge Any person with computer basics needing to specialize in a specific ICT area General public especially Secondary school students who waits for further studies Continuing students who wish to sharpen their computer knowledge Those who need a foundation in ICT for further studies (i.e. Advanced ICT courses) Duration Option 1: 4 weeks for those attending morning session Option 2: 6 weeks for those attending afternoon and Evening session
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Crew Resource Management (CRM) | Click to View Details | Objectives: At the end of the course, participants will be able to: - Improve aviation safety by preventing aviation incidents and accidents - Improve crew performance and enhance crew coordination. Who should attend: Pilots Cabin Crew Aircraft maintenance personnel Flight operations personnel Management staff direct related with aircraft operation Duration: 5 Days |
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Crew Resource Management Awareness | Click to View Details | Objectives: On completion of the course, participants will be able to: - Become aware on how to improve aviation safety hence, reduce incidents and accidents - Become aware on how to improve crew performance and crew coordination Who should attend: Pilots Cabin Crew Aircraft maintenance personnel Flight operations personnel Management staff direct related with aircraft operation Duration: 2 Days |
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Customer Service | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Describe customer service - Explain what customer service means in relation to internal & external customers - Practice analysis techniques in understanding their customers - Develop needs analysis techniques to better address customer needs - Apply effective communication skills to their customers - Apply skills for handling upset customer - Describe Telephone and emails services - Explain how to gain insight on connecting with customers online - Apply skills for managing time while serving customers - Apply skills for managing stress serving customers Course Contents - Introduction to Customer Service - Analysis of Customer/Knowing your Customer - Effective communication - Calming upset customers - Telephone and Internet skills - Time Management - Stress Management Who should attend General public especially Secondary school students/College graduates who aspires working in frontline offices. Aviation personnel with little or no Customer Service knowledge Employees who renders services to customers within their Organizations Business personnel needing to improve their customer serving skills Any person with needing to specialize in a Customer Service area Duration 1 Week |
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Dangerous Goods Regulations Category 6 | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Explain applicability of dangerous goods - Explain limitations of dangerous goods - List down classification of dangerous goods - Explain identification of dangerous goods - Describe packing of dangerous goods - Explain packaging specifications and performance tests - Mark and label dangerous goods - Explain how to handle dangerous goods - Describe radioactive material in dangerous goods Course Contents - General philosophy - Limitations - General requirements - Classification - List of dangerous goods - General packing requirements - Packing instructions - Labelling and Marking - Shipper’s declaration and other relevant documentation - Acceptance procedures - Recognition of undeclared dangerous goods - Storage and loading procedures - Pilots notification - Provision of passengers and crew -Emergency procedures Who should attend General public especially Secondary school students who aspires to accept dangerous goods. Operators and ground handling agent’s staff accepting dangerous goods. Duration 1 Week |
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Dangerous Goods Regulations Category 7 | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Explain applicability of dangerous goods - Explain limitations of dangerous goods - Mark and label dangerous goods - Explain shippers declaration and other relevant documentation - Recognize undeclared dangerous goods - Explain provision of passengers and crew - Recognize emergency procedures Course Contents - General philosophy - Limitations - Labelling and Marking - Shippers declaration and other relevant documentation - Recognition of undeclared dangerous goods - Provision of passengers and crew - Emergency procedures Who should attend General public especially Secondary school students who aspires to be shippers and/or operator of dangerous goods Operators and ground handling agent’s staff accepting cargo or mail (other than dangerous goods) Duration 2 days |
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Dangerous Goods Regulations Category 8 | Click to View Details | Course Objectives Upon completion of the course participants will be able to: -Explain applicability of dangerous goods - Explain limitations of dangerous goods - Mark and label dangerous goods - Recognize undeclared dangerous goods - Explain storage and loading procedures - Notify pilots the position of dangerous goods - Explain provision of passengers and crew - Recognize emergency procedures Course Contents - General philosophy - Limitations - Labelling and Marking - Recognition of undeclared dangerous goods - Storage and loading procedures - Pilots notification - Provision of passengers and crew - Emergency procedures Who should attend General public especially Secondary school students who aspires to handle, store and load cargo or mail and baggage Operators’ and ground handling agent’s staff involved in the handling, storage and loading of cargo or mail and baggage. Duration 2 days |
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Dangerous Goods Regulations Category 9 | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Explain applicability of dangerous goods - Explain limitations of dangerous goods - Mark and label dangerous goods - Recognize undeclared dangerous goods - Explain provision of passengers and crew - Recognize emergency procedures Course Contents - General philosophy - Limitations - Labelling and Marking - Recognition of undeclared dangerous goods - Provision of passengers and crew - Emergency procedures Who should attend General public especially Secondary school students who aspires to handle passengers who carry dangerous goods to be transported safely by air. Passenger handling staff Duration 2 days |
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Dangerous Goods Regulations Category 10 | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Explain applicability of dangerous goods - Explain limitations of dangerous goods - Explain list of dangerous goods - Mark and label dangerous goods - Recognize undeclared dangerous goods - Explain storage and loading procedures - Notify pilots the position of dangerous goods - Explain provision of passengers and crew - Recognize emergency procedures Course Contents - General philosophy - Limitations - List of dangerous goods - Labelling and Marking - Recognition of undeclared dangerous goods - Storage and loading procedures - Pilots notification - Provision of passengers and crew - Emergency procedures Who should attend General public especially Secondary school students who aspires to be shippers and/or operator of dangerous goods in order to handle dangerous goods to be transported safely by air. Flight Crew members, loadmasters, load planners and flight operations officers/flight dispatchers Duration 2 days |
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Dangerous Goods Regulations Category 12 | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Explain applicability of dangerous goods - Explain limitations of dangerous goods - Explain list of dangerous goods - Mark and label dangerous goods - Recognize undeclared dangerous goods - Explain provision of passengers and crew - Recognize emergency procedures Course Contents - General philosophy - Limitations - List of dangerous goods - Labelling and Marking - Recognition of undeclared dangerous goods - Provision of passengers and crew - Emergency procedures Who should attend General public especially Secondary school students who aspires to handle dangerous goods on screening areas. Security staff who deal with the screening of passengers and crew and their baggage and cargo or mail; e.g security screeners, their supervisors and staff involved in implementing security procedures Duration 2 days |
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Flight Operations Refresher | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Describe Aviation Meteorology - Prepare Flight Plan and submit to relevant offices - Describe Mass and Balance - Describe performance of aircraft - Maintain Airport Safety and Security - Communicate with pilots concerning weather, PIB, wind, flight plan, aircraft technical condition, fuel calculation - Plan schedule of activities to pilots - Describe flight planning and monitoring of aircraft Course Contents - Introduction To Flight Operations/Flight Dispatch - ICAO,Airlaw& Rules Of The Air - Aviation Indoctrination - Aircraft Mass And Performance - Air Navigation Theory - Air Traffic Management Theory - Aviation Meteorology - Mass And Balance Control - Introduction To Transport Of Dangerous Goods By Air - Flight Planning And Flight Monitoring - Communications Procedures - Introduction To Human Factors - Aviation Security Awareness - Aeronautical Information Services - Communication Navigation And Surveillance - Aerodrome And Ground Aids - Introduction To Safety Management Systems - Culture Change Who should attend General public especially Advanced Secondary school students with principal passes in Physics, Mathematics, Geography and English in Secondary school /College graduates who aspires to be Flight Operations Officers or Flight Dispatchers Employees starting a career as assistant flight operations officers or flight dispatchers Inspectors (Flight, Aerodrome, maintenance, Air Traffic Control) to broaden their understanding. All other aviation personnel who want to get a broader introduction to flight operations officers/flight dispatchers All other aviation personnel (airlines, ground handling, flight engineering and ATC) to broaden their understanding. Duration 16 Weeks |
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QMS Internal Auditors | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Explain overview of ISO 9001:2008 and ISO 9001:2015 - Explain the relationship between management processes, continual improvement and the implications for auditors - Review how audits can be used as a tool for the maintenance and improvement of management systems - Explain and apply the audit principles - Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal QMS audit, in accordance with ISO 19011 - Identify the documents to be reviewed and information to be obtained from the audit - Demonstrate how to conduct and control audits - Describe the purpose and typical content of Corrective Action Requests (CARs) - Describe the purpose of closing meetings - Describe the preparation of audit reports - Identify the types of evidence that may be required to demonstrate effective implementation of corrective action - Appreciate the steps necessary to follow-up and close out corrective actions - Describe the personal attributes and competence of auditors Course Contents - Overview of ISO 9001:2008 and ISO 9001:2015 - QMS and ISO 9000 Series - Audit for Continual Improvement - Document Review - Internal Audit Process - Audit report and Follow up Who should attend General public especially Secondary school students/College graduates who aspires to be QMS internal Auditors Inspectors(Flight, Aerodrome, maintenance, Air Traffic Control) to broaden their understanding All other aviation personnel (airlines, ground handling, flight engineering and ATC) to broaden their understanding Duration 1 Week
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Quality Management System -(QMS) | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Explain overview of ISO 9001:2008 and ISO 9001:2015 - Explain the relationship between management processes, continual improvement and the implications for auditors - Review how audits can be used as a tool for the maintenance and improvement of management systems - Explain and apply the audit principles - Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal QMS audit, in accordance with ISO 19011 - Identify the documents to be reviewed and information to be obtained from the audit - Demonstrate how to conduct and control audits - Describe the purpose and typical content of Corrective Action Requests (CARs) - Describe the purpose of closing meetings - Describe the preparation of audit reports - Identify the types of evidence that may be required to demonstrate effective implementation of corrective action - Appreciate the steps necessary to follow-up and close out corrective actions - Describe the personal attributes and competence of auditors Course Contents - Overview of ISO 9001:2008 and ISO 9001:2015 - QMS and ISO 9000 Series - Audit for Continual Improvement - Document Review - Internal Audit Process - Audit report and Follow up Who should attend General public especially Secondary school students/College graduates who aspires to be QMS internal Auditors Inspectors(Flight, Aerodrome, maintenance, Air Traffic Control) to broaden their understanding All other aviation personnel (airlines, ground handling, flight engineering and ATC) to broaden their understanding Duration 1 Week |
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Safety Management System - (SMS) | Click to View Details | Course Objectives Upon completion of the course participants will be able to: - Describe the fundamental safety management concepts and principles in accordance with ICAO Doc 9859 - Explain safety management responsibilities including the implementation of a state safety program and the requirement for service providers to implement SMS - Describe implementation and administration of Safety Management System - Describe Hazard identification and Risk Mitigation - Explain Safety Performance Indicators and Acceptable Level of Safety Performance Course Contents - Course Introduction - Safety Management Fundamentals - Safety Management - SMS Implementation - Hazard identification and Risk Mitigation (HIRM) - Safety Performance Indicators and Acceptable Level of Safety Performance (SPI and ALoSP) Who should attend General public especially Secondary school students/College graduates who aspires to be safety management officers Air Navigation Service Providers Airport Authorities practitioners Operations Officers Airlines companies/Airlines Service Providers. Transport/Maritime Agencies. Fire Fighters. Mining Companies. Duration 1 Week
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Quality Management System-(QMS) Awareness | Click to View Details | Course Objectives Upon completion of the course, participants will be able to: - Describe safety management system fundamentals Course Contents - Course Introduction - Basic safety concepts - SMS Standards and Recommended Practices (SARPs) - Introduction to SMS implementation - Introduction to Hazard Identification and Risk Mitigation (HIRM) - Introduction to Safety Performance Indicators (SPI) and Acceptable Level of Safety Performance (ALoSP) Who should attend General public with at least Certificate of Secondary Education. Air Navigation Service Providers, Airport Authorities practitioners, Air Operations Officers, Airlines companies/Airlines Service Providers, Transport/Maritime Agencies, Fire Fighters, Mining Companies and other related organization/companies with minimum Certificate of Secondary Education. Duration 2 Days
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Basic Airport Operations | Click to View Details | BASIC AIRPORT OPERATIONS Qualification Form 6 science /art or any diploma Fee TZS:1.5
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Advanced Airport Operations | Click to View Details | Course:Advanced Airport Operations Date:17-28 June 2024 Qualifications: Form 6(Science/Art) Fees:TZS 1.8 M |
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